All roles
Technology
CRM & Database Administrator
Remote — Global Full-time · Remote Monday–Friday, 40 hours per week with flexible start times 4 hours overlap with US Central Time
$58k – $90k / yr
About the role
Own the system of record that every other team depends on.
What you'll do
- Administer CRM users, roles, permissions and audit trails
- Build and maintain automations, pipelines and reports
- Run regular data hygiene, dedupe and enrichment jobs
- Manage integrations with marketing, telephony and finance tools
- Document configuration changes and train users
- Monitor data security and access compliance
- Track live projects against milestones and raise blockers early
- Coordinate between sales, logistics, finance and site teams to keep work moving
- Maintain trackers, checklists and dashboards so status is visible to everyone
- Prepare handover documentation at each stage of the workflow
- Identify process bottlenecks and propose measurable improvements
- Ensure compliance requirements and internal SLAs are met on every file
Required qualifications
- 3+ years administering a CRM platform
- Legally authorised to work in the country or region you are applying from
- Professional, dependable and comfortable working to clear standards
Nice to have
- SQL and reporting tool experience
- Experience working with international customers
- Previous experience in a fast-growing company
Skills we look for
Process coordinationPrioritisation under pressureSpreadsheets and trackersStakeholder communicationRisk spotting
Benefits & perks
- Paid training and onboarding
- Weekly pay with direct deposit
- Home-office equipment stipend
- Paid time off and public holidays
- Performance bonuses
- Internal promotion pathway
Training provided
Two-week paid onboarding covering our products, delivery process, systems and customer standards, followed by ongoing coaching and monthly skills sessions.
Career growth
Clear progression path with performance reviews every six months. Most of our team leads and managers were promoted internally within 18 months.
Darrell Wilde Estate is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for every employee, regardless of race, colour, religion, gender, gender identity, national origin, disability, age or veteran status.